The success of any organization heavily depends on its human resources. For this reason, focusing on the development and management of employee competencies is essential. ISO 10015:2019 is a standard that provides guidelines for organizations to implement a competency management system and people development.

Course Objective  

To guide the organization in establishing, implementing, maintaining and continually improving a system for managing competence and employee development, in order to positively impact outputs related to the conformity of products and services, as well as the needs and expectations of relevant stakeholders.

Course Content

  • Vocabulary and definitions in the field of competency
    • Explanation of the competency process framework
    • Identification of organizational, team/group, and individual competency needs
    • Identification of the gap between existing competencies and required competencies
  • Competency Management / Employee Competency and Development
    – Planning
    – Program Structure
    – Actions / Activities
    – Roles and Responsibilities
    – Evaluation of the Impact of Competency Management and Employee Development Programs at the Organizational, Team, Group and Individual Levels
  • Identification of Future Competency Requirements and Employee Development Needs

Why TÜV Academy Iran-Germany?

✔ Over 20 years of experience in holding specialized and managerial courses

✔ Collaboration with 2100 organizations and training 210,000 people

✔ Providing valid certificates

✔ Practical and applied training with prominent professors

✔  Using up-to-date educational methods to improve knowledge and skills

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