Last updated: November 2025
The EFQM Excellence Model was first developed in 1991 by the European Foundation for Quality Management (EFQM) and is recognized as one of the most reputable frameworks for assessing and improving organizational performance. Over time, the model has undergone several revisions, and its latest version was released in 2025. In this version, greater emphasis is placed on sustainability, innovation, digitalization, and value creation for stakeholders, enabling organizations to operate more effectively in today’s dynamic and competitive environments.
Course Objective
The Self-Assessment Course Based on the Organizational Excellence and Excellence Model aim to introduce approaches to self-assessment and deepen the understanding of the logic behind the RADAR framework. Familiarity with the steps of the self-assessment process, comprehension of its process-oriented nature, as well as the various self-assessment approaches and the critical success and failure factors in executing this process, assist learners in logically and comprehensively planning organizational self-assessment and effectively implementing it.
The importance of learning the course
Enhancing understanding of the EFQM model concepts and self-assessment
Conducting effective self-assessments and identifying improvement projects
Developing a systemic and analytical perspective on organizational performance
Increasing managerial skills for consultants and managers
Identifying the success and failure factors in the self-assessment process and areas for improvement
Course Content
The topics covered and explained in this training course include:
- Explanation of self-assessment concepts
- Reasons for conducting self-assessment
- Advantages and challenges of self-assessment
- Introduction and explanation of self-assessment approaches
- Decision-making regarding the selection of an appropriate self-assessment approach for the organization
- The self-assessment process
- Factors influencing the implementation of the self-assessment process
- Key success factors (CSFs) and critical failure factors (CFFs) in the self-assessment process
- Methods for identifying organizational strengths and areas for improvement
- How to define improvement projects
- How to prioritize improvement projects and an introduction to related approaches
- Planning the implementation of improvement projects
- Execution of improvement projects
- Factors Leading to Failure in the Implementation of Improvement Projects
- Integration of the Excellence Model with Other Organizational Systems
- Utilization of the Excellence Model in Strategic Planning
- Utilization of the Excellence Model in Performance Management
- Conducting Four Workshops (Approaches to Self-Assessment)
Benefits of participating in the course
Enhancing managerial capability in planning and implementing managerial self-assessment processes
Increasing skills in identifying organizational strengths and areas for improvement
Building the ability to use the EFQM model for strategic planning and performance management
Improving the effectiveness of implementing improvement projects
Enabling you to better align the EFQM model with other organizational systems and to apply more successful assessment and excellence approaches
Practical Educational Approach
This course not only focuses on teaching the theoretical criteria of the EFQM model, but also includes examples, real case studies, and practical exercises that help participants effectively implement the EFQM model in their own organizations.
It provides the tools and techniques needed to assess organizations and define improvement projects.
Why TÜV Academy Iran-Germany?
Over 20 years of experience in holding specialized and managerial courses
Collaboration with 2100 organizations and training 210,000 people
Providing valid certificates
Practical and applied training with prominent professors
Using up-to-date educational methods to improve knowledge and skills
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